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Managing Your Shares


All enquiries relating to the administration of shareholdings should be directed to:

Capita Asset Services
The Registry
34 Beckenham Road

Telephone (from the UK): 0871 664 0300
(Calls cost 10p per minute plus network extras, lines are open 8.30 a.m. to 5.30 p.m. Mon. to Fri.)
Telephone (from overseas): +44 20 8639 3399
(Call charges depend on local network rates, lines are open 8.30 a.m. to 5.30 p.m. Mon. to Fri.)

Share Dealing Services

These services allow you to trade ‘real time’ at a known price. You will need your full name, investor code, full postcode and date of birth. Please have the appropriate information to hand when you log on or call, so that Capita can verify your identity.
Capita Registrars provide the following two services for buying and selling shares:

Capita Share Portal

An online service at gives shareholders access to more detailed information including;

The Share Portal has a dedicated helpline and email enquiries:


Shareholders with small holdings in shares, whose value makes them uneconomical to sell, may wish to donate them to ShareGift, the donation charity (registered charity no. 1052686). Further information about sharegift and the charities it supports may be obtained from their website or by calling +44 (0) 20 7930 3737

Share price information

The current price of the company’s shares is available on the company’s website at

Indirect owners of shares with ‘information rights’

Please note that beneficial owners of shares who have been nominated by the registered holder of those shares to receive information rights under section 146 of the Companies Act 2006 are required to direct all communications to the registered holder of their shares rather than Capita Registrars.

Share fraud warning (boiler room scams)

The Company is aware that Rentokil Initial shareholders have received unsolicited telephone calls or correspondence concerning investment matters. These are typically from overseas based ‘brokers’ who target UK shareholders out of the blue and offer shares that often turn out to be worthless or non-existent, or an inflated price for shares they own. While high profits are promised, those who buy or sell shares in this way usually lose their money. These operations (mostly based abroad) are commonly known as “boiler rooms”. These “brokers” can be very persistent and extremely persuasive.

Tips on protecting your shares:

Unsolicited mail

The company is legally obliged to make its Register of Members available, subject to a proper purpose test, to the public. As a consequence of this, some shareholders may receive unsolicited mail. Shareholders wishing to limit the amount of such mail should write to the Mailing Preference Service (MPS) at
London W1E 0ZT
or call on 0845 703 4599
or online at

American depository receipts (“ADR”)

Rentokil Initial plc has an ADR programme that trades on the over-the-counter market in the United States. This is a sponsored Level 1 ADR programme for which the Bank of New York Mellon acts as depositary. Each ADR is equivalent to five Rentokil Initial plc ordinary shares. For shareholder enquiries, please contact:

BNY Mellon Shareowner Services
PO. Box 30170
College Station, TX 77842-3170
United States

Exchange: OTC (Over the counter)
Symbol: RTOKY
CUSIP: 760125104
Ratio (ADR: Ord) 1:5
Freephone from the US: 1 888 269 2377
International Calls +1 201 680 6825